Frequently Asked Questions
Everything you need to know about shopping with OBSIDIA TCG.
What is the standard shipping timeframe?
We typically process orders within 1-3 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take up to 14 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that limited edition drop items may be subject to exchange only.
How do I know which size to order?
Each product page features a detailed size guide. Our clothing generally follows a modern streetwear fit; if you prefer an oversized look, we recommend sizing up.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
Do you restock sold-out collections?
To maintain exclusivity, most of our seasonal collections are limited runs and will not be restocked. We recommend signing up for our newsletter to get early access to new drops.
How should I care for my OBSIDIA TCG garments?
To preserve the quality of the prints and fabrics, we recommend machine washing cold, inside out, and hanging to dry. Avoid ironing directly on any graphic elements.